Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Orange County that provides these benefits to your business.
Here are the reasons you can depend on HD Tech to keep you and your business up and running:
Cyber Security Preparedness:
We are unwavering in our commitment to keeping you safe and cyber-prepared. Our services ensure you are ready for any cyber-attack, 24/7/365.
Quick Response
We begin working on all issues within 3.5 minutes on average. A live person will answer your call 24X7, or you can enter a service ticket yourself online with our streamlined service ticket portal, chat, or phone call. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Reputable
HD Tech has been around since 1994, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
Experienced
We hire only seasoned, professional technicians with at least 5-10 years of experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
Business Savvy
We design, evaluate, and justify technology solutions with a deep understanding of the business benefits for your company.
One Stop Shop
We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
Proactive
Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires. We have a 24X7 Security Operations Center (SOC) and Network Operations Center (NOC) manned by real people not just bots!
Comprehensive Project Management
Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget. We only bill what is quoted-you are never surprised with a bill 50% over the quoted price!
No Geek Speak
You deserve to have your questions answered in plain English. Our technicians will clearly explain what the situation is so you understand and are able to give informed business direction based answers.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
Unwavering commitment to keeping safe and cyber prepared and ready for a cyber attack.
